I want to speak with BePay
My Account is blocked
Consulting my Activities
BePay´s Prepaid Card
I want to transfer my Balance
I want to sell using BePay
I want to buy using my BePay account
Use my Credit Cards
Charge balance on my BePay Account
BePay on the Web
My BePay Account
Downloading BePay´s App
- What are the business hours for the Online Chat?
- I need to talk to BePay, what do I do?
- How will BePay answer my requests?
- Can I check the situation and the respionses to my requests to BePay?
- How can I send a request to BePay?
- Where can I access the information about my Bepay´s Prepaid card?
- I cannot solve my problem with my BePay Account. What can I do?
- How can I clarify my doubts about my BePay Account?
- What are the values of BePay´s fees and taxes?
- Why are the services and operations that I make through BePay, taxed?
- How can I fill this complete registration to unblock my account?
- What can I do to unblock my Account?
- How can I consult my activities on the BePay´s app?
- Q&A about BePay´s Prepaid Card
- I have other questions related to my BePay´s Prepaid Crad, what do I do?
- I have not received my BePay card, what should I do?
- How do I order my BePay´s card?
- Can I order a chargeback or cancel a carried out transfer?
- Can I transfer amounts from my BePay card to my BePay account?
- How can I transfer values from my balance to other people´s or companies´ Prepaid BePay Card
- How can I request my Prepaid BePay card?
- Can I transfer my balance to another person´s bank account?
- Why did my transfer not work?
- How can I transfer my balance to my bank account?
- How do I make a transfer to another BePay Account?
- How do I make a sale using bank slip?
- How do I receive payments of a sale where the client used a credit card linked to his BePay Account?
- How do I receive the payment of a sale with the money from the BePay Account of my client?
- Why can´t I pay through my App?
- How do I make a payment using a bank slip?
- How do I make a payment using a credit card from my BePay Account?
- How can I make a payment using the money in my BePay Account?
- Can I cancel a payment that I made with a credit card?
- I made a purchase with the wrong amount, what can I do?
- Where can I check the purchases I made with the cards from my wallet?
- Why was my credit card purchase cancelled?
- My credit card is expired, what should I do?
- Where can I use the credit cards registered in my wallet?
- Why do I need to link an address to my credit card?
- How do I exclude a credit card from my wallet?
- How do I add a credit card to my Wallet?
- What type of Credit Cards can I add to my wallet?
- What should I do? I paid a bank slip and the money has not gotten into my account.
- How do I emit a bank slip?
- What browsers and operational systems support BePay on Mobile Devices?
- What are the Browsers that support BePay?
- What can I do on the website?
- What are the tools and option I have when accessing my account through the Website?
- Can I use a mobile device to transfer and move money on my Company´s BePay Account?
- How do I first access BePay as a company?
- I forgot my password, how can I create a new one?
- How do I access my BePay account through the App?
- Can I access my BePay account from another mobile device?
- Can I send copies of my personal documents to BePay´s Address?
- What should I do if I am going to transfer and move more than R$ 5.000,00?
- Can I register on the Website?
- Do I need to inform my address and personal information?
- I need to create a PIN on my phone or tablet, what do I do?
- How do I do my first access?
- How do I keep My BePay App updated?
- Can I download the BePay App on my smartphone or tablet that does not have an operational system IOS or Android?
- How to Download BePay on my Smartphone or Tablet Android?
- How to Download BePay on my Smartphone or Tablet IOS?