What should I do if I am going to transfer and move more than R$ 5.000,00?

As a result of legal regulations, as long as you only have a simplified registration on BePay, the total monthly credits on your BePay Account or the maximum balance that you can keep in your BePay Account will be limited to R$ 5,000.00.

In order to move monthly values greater than R$ 5,000.00 or to keep a balance higher than this amount, you must provide the additional information:

• Access the "Settings"
  • Access the "Personal Information" option:
    • Take a photo of your identity document, front and back and send
    • At the top of the screen, click the "pencil"
    • Take a picture of yourself and send it through the App
    • Choose an existing address or add a new one
  • To add new ones or change your addresses, go to the "Addresses"
    • If an address already exists, if necessary, choose the address to change
    • At the top of the screen, click the "pencil"
    • Add or change your address data