Yes, you can follow all your requests to BePay, however you will need to have a Login in our Help Center. Click "Enter", there you will have the necessary explanations to create a Login and Password.
Access the Internet at atendimento.bepay.com.
Sign in to the Help Center. Click "Enter."
Once logged in, click the arrow to the right of your name and click on "My Activities".
Done, now all your requests will be listed there. To see details just click on the subject of any of them.